Frequently Asked Questions

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all via PayPal.

This website uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available)

No, you are not required to have a PayPal account to purchase from this website. For non-PayPal account users, click the (Don’t have a PayPal account?) link on the login page for PayPal.

To avoid high shipping charges and get the product to you quickly, we currently send an instant download link to the email account you use during checkout.

Link will be available 14days. However, we advise you to download and save all documents immediately after receiving.

The instant download link is sent to your email address immediately after your payment clears. If it has been 1 hour and you have not received your download link, please check your bulk, spam or junk mail folder. You also may need to set your email to allow messages from rns-rd@resourcenursestaffing.com. Please send us an email if you have not received your purchased information or documents. We will send them again right away.

Our documents are created in Microsoft Word, Excel and or pdf. If you do not have Microsoft Office, there is a free office productivity software you can download here http://www.openoffice.org/. You can also go to microsoft.com and search for the Word Viewer. This is a free download which will allow you to view and print your files.

We want every one of our customers to have the best experience possible. We will do everything we can to correct the problem. Please notify us within 24hours of receipt with any problems you may have.

Even if you only used some of our materials then this would still be a valuable resource to compare, add to or improve your existing systems.

Franchises can be right for some people: we have included information regarding franchise opportunities. If you decided to establish an independent agency, we can provide you with the necessary information and start-up forms at the fraction of the cost of a franchise and with no royalties to pay ever.

Our staff have researched this market for many years. It would take you many more months/years to create the quality of these materials from scratch. Our solutions have been tested and proven successful.

Our process has proven successful. For this reason, NO REFUND is available please ensure you understand what you are purchasing. We will work with you to resolve any issues with download, if applicable.